Lutz Return Policy

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Returned items should be unused and must be returned in original packaging with any enclosed documentation regarding dissatisfaction. We will issue a full refund on receipt, including the original delivery charge.

Please note:

Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.

The cost of returning the item to us is your responsibility.